Bark Buddies thrives to make the best handmade products for humans, cats, dogs and more! Everything listed in the shop is handmade and made to order. This means when your order comes in it is placed in chronological order of the order number to be completed. Our processing time right now is 1-2 weeks. That is the turn around time of your items being made before then being shipped.
We ship worldwide using Canada Post Letter Mail/Small Package Mail.
If you do not purchase the tracked package, once your order is dropped off at the post office it is out of our control how quickly or slowly it will arrive.
Unfortunately we cannot take responsibilities for orders being returned to us. Orders can come back for many reasons, mostly an error in address. Please double-check your address before placing your order. You will be responsible to re-pay shipping for us to reship your order. We do not offer any refunds due to the making of everything handmade and made to order.
We do not take responsibility for any lost or damaged packages. Undelivered or missing packages will not be refunded or reshipped. We can certainly offer a large discount to order again.